Features, settings & updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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NanG
Level 7

Error 003 message when I try to update

I am beyond frustrated with trying to use Roku since the update doesn't work.  Exactly what are we supposed to do if the update doesn't work??  We're still paying the bills but getting no channels. Thank you.

I keep trying to update but get the error 003.  So,,,, need help,

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RokuDanny-R
Roku Employee
Roku Employee

Re: Error 003 message when I try to update

@NanG 

Thanks for the post.

Can you please specify the issue you are experiencing?

Have you tried connecting your Roku device to an alternate wireless network, such as a mobile hotspot, to see if you are able to update your Roku device?

For more information about troubleshooting that specific error code, visit our Support page here: Software not updating

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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