Features, settings & updates

[securis]

I just got a Roku Streaming Stick 4k for guests to watch at my place, and I can't figure out whether to select "enabled" or "disabled" in US CCPA privacy settings for the "Do not share or sell my personal information" option if I DON'T want Roku to share or sell. I feel like it's intentionally vague.

The options were grayed out by default—set to "Disabled—which would seem to mean that I am allowing them to use my data. But that was after I went through other options, like limiting its access to use voice recognition, so I can't tell if by limiting those other options, it automatically set to "Disabled".

Of course Roku's help center isn't helpful on this, and surprisingly none of the countless articles about Roku and privacy that I found detail this setting's confusing options.

[AvsGunnar · Accepted solution]

@securis 

You will want to Enable (checkmark in the box ☑️) in order to both "limit use of sensitive info" and "not share/sell personal info".

 

[andyross]

Many privacy options on both devices in in apps are often deliberately misleading and need to be read very carefully. Sometimes ON means DO invade your privacy, other times it means KEEP your privacy. Most of the time, you should change to the opposite of the default settings!

[KD7]

Since we have NO consumer protection agency, we are all on the auction block constantly for sale to the highest bidder. That means our valuable bundled personal information. And yes, they make it a long, dizzying, and quite corrupt process for us to protect ourselves. As another poster said, read very carefully because often times YES means NO and vise-verse... but not always🙃

[Betawork]

On my new Express 4K+  going to  Settings> Privacy> Privacy choices, then selecting my choice- check or uncheck from:

Limit Use of Sensitive Information, and Do Not Share/Sell My Information

After returning Home, then going back to Settings> Privacy> Privacy choices

ALL MY SELECTIONS WERE GONE

Tried it several times, same result. What's up ROKU???

[Betawork]

Did that. Choices not retained!!!!

[Betawork]

All this happened on a Thursday. Had a disappointingly long Chat on Friday to finally got a number to call 9AM-5PM PST, so too late  to call. By the time I turned my attention to it again on Wednesday, the problem was solved, settings were being retained. Very unclear what the problem was and whether Roku fixed it.