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Can not connect since I get the message "update payment"

I get a message on only one of the TV's to update payment.  All the other TV's are working fine.

Updated payment anyway and still get the same message.

2 REPLIES 2
JWS9518
Streaming Star

Re: Can not connect since I get the message "update payment"

Do you mean connect to your wireless network or a specific app or paid streaming service?

If the problem is connecting to the wireless network, that issue is unrelated to payment.

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HDMIGuy
Roku Guru

Re: Can not connect since I get the message "update payment"

@emilantunano Update payment for what?  There is no charge for using a Roku device?  What app are you trying to use?

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