Hisense 65R6+ TV.. GoTo => Home Screen : App Order: Automatic/Manual {check mark}
Also, same thing on my Roku Ultra.
Three times now on the Ultra, Twice on the Hisense
Unfortunately, you have been selected to participate in another one of Roku's unasked for "test features".
From what I have previously read, allowing Roku to automatically decide channel/app tile placement is to assure that your most used channels/apps will always be at or near the top of the screen.
I think most people prefer to arrange their tiles according to the own preference.
Since most of these test features are a "work in progress", it will probably just keep overriding your preference when set to manual and you will likely just have to deal with it until their testing phase is over (or at least addressed by Roku during the course of this testing).
I do feel sorry for you. Roku should not be using their customers as beta testers without their acknowledgement/consent.
If it's a test to try to put the most used apps at the top it's failed miserably, The channels I use the most usually end up three or four rows below and I'm getting really tired of having to turn off the automatic and set it back to manual. My guess it's more of a test to see if they can try to force you on the channels maybe the channels are paying to have theirs moved up in the list?
Yeah, it's making me crazy too. I like my stuff in alphabetic order only. I'm an editor and ADD-brained as well and I need things sorted that way to keep my visual world in order. Now I have to change my stuff around AGAIN for the second time this week. Grrr
Hi WhoDunnit,
Welcome, and thanks for the first post to the Roku Community!
We appreciate you bringing this to our attention about the trouble you are having with setting up the App order on your Roku device.
The team is hard at work investigating the issue; we still haven't received any feedback back as of the moment, but rest assured that we'll send the update once we have it.
We appreciate your patience while we investigate this issue.
All the best,
Chel
I remember there was a setting somewhere, possibly in one of the "secret" menus, that you could prevent your device from being in beta testing features. Can't find it right now.
I just have a feeling that if this feature was for the convenience of the user, then Roku would provide the options for "alphabetical", "most used", "most recent", etc.
I suspect some "preferred partner" channels will find their way onto the Home Screen or pushed towards the top.
With the continuing shift of Roku into an advertising platform, the Home Screen has become their own little playground at the expense of user experience at times.
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There was a "cycle software update server" menu item that used to have the options for beta and release but the ability to toggle/cycle between them was removed/disabled a number of updates ago. I am not sure, but I think you had to be in the official beta program for the beta option to proceed successfully. (that menu item was under the 3FF, 2Rew procedure if that was the one you were referencing.)
