Features, settings & updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Amazon Prime Video and others not working - Already tried manual updates!

We're early adaptors of Roku when it first came out and are still using an old device.  Prime Video stopped working.  It says we need to update the settings.  We have - repeatedly.  We restarted, reset, re-updated in every option possible.  It still says to update the settings.  We saw the "alert" on the Roku website about older Roku devices having trouble with the latest updates.  When will this be fixed or does anyone have a work-around?  

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