Features, settings & updates

[ValenAndolfatti]

Hi! I have an issue to! Do you mind to help me please?
I connect Roku by Alexa’s app and everything is fine, but she says “Roku doesn’t respond”. I did the connection a few times, and I turn off both and then turned on, and it’s not working, I don’t know why. 
I have Alexa echo dot and Roku express (both are updated).

[RokuEuniceL]

Hi @ValenAndolfatti,

Greetings from the Roku Community!

We're glad to assist you with your inquiry. Kindly check out this support article on how to use Amazon Alexa to control Roku streaming devices and make sure to follow all the troubleshooting steps listed.

We hope this helps.

Kind regards,

Eunice