Help

Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Rbarbastefano
Newbie
‎01-04-2023 06:43 PM

Airplay Issue - Black screen appears when Airplaying any content from iOS device

Roku device model: Element model E4AA43R

serial number: YN00MK994620

device ID: 0G80CM994620

software OS/version: 11.50 build 4312-AM

0 Kudos
1 REPLY 1
RokuMary-F
Community Moderator
Community Moderator
‎01-09-2023 07:23 AM

Re: Airplay Issue - Black screen appears when Airplaying any content from iOS device

Hi @Rbarbastefano,

Welcome to the Roku Community and thanks for providing information.

I'd be happy to take a closer look to see how we can help. In addition to the information you provided, can you please provide us with more specific information about the issue you are experiencing? How long has the issue been occurring?

With more information, we will be able to assist you further.


Best regards,
Mary

Mary F.
Roku Community Moderator
0 Kudos
Labels