I installed my newest roku 4 days ago (express 4k). It doesn't respond to the remote several times a day. I tried the Google remote and it doesn't respond to it either
At this time it hasn't responded for over an hour. Sure would love to pause for a couple minutes.
Thanks for reaching out here in the Community!
For starters, we would recommend trying out the troubleshooting steps available in this Support link: How to resolve issues with your Roku® simple remote or Roku voice remote.
You can also try using our Roku mobile app as a remote and see if that will resolve the issue you're experiencing. You can learn more about it by clicking here.
Please keep us posted.
All the best,