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[jabujakan]

I just got a TCL 43" Roku TV but the picture is terrible and the audio isn't so great either. Unless you're looking at it straight on, the colors are all washed out. This one was $220 and I wouldn't want to spend much more than that.

[RokuMary-F · Accepted solution]

Hi @jabujakan,

Welcome to the Roku Community!

We can understand your concern about the picture and audio quality of your Roku TV.

Have you tried contacting TCL support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their Roku OS products.

You can reach TCL support here: https://support.tcl.com/us or at 1-877-300-8837.

If you have any other questions or concerns, please let us know.


Best regards,
Mary

[AvsGunnar]

@jabujakan 

If you have a Best Buy near you, you can look at the new Roku branded RokuTVs. (these are actually made by Roku) and seem to be priced comparably to the manufacturer TVs (like TCL) that have integrated Roku OS.