Discussions

[Jaebee]

My partner gifted me two Onn Roku Bluetooth speakers for my birthday, which we've successfully paired with our Roku soundbar. They work flawlessly for movie and TV audio, but I'm disappointed that I can't seem to use them for music playback from services like Apple Music or Tidal. Is there absolutely any method, even if it's a workaround or involves additional equipment, to get these speakers to play music? I'd really love to be able to use them for all audio, not just video.

[RokuHaz-M]

Hi! @Jaebee, 

Thanks for posting to the Roku Community!

I totally get that you want to jam out with your Roku Soundbar! To help you out, could you share:  

• What happens when you try to access your music? Are any error messages popping up?
• What soundbar model are you using, and what kind of TV (model) do you have?
• Have you tried it on other music platforms like Spotify, aside from Apple Music or Tidal?

Can’t wait to get this sorted so you can enjoy your tunes!

The Roku Community Team

[Jaebee]

I have the Roku Streambar Pro, Samsung Smart TV, and the Onn Roku wireless speakers. When I access music it plays fine via the soundbar, no error messages. No I haven't tried Spotify. The Onn Wireless Speakers play audio when watching movies and television, however the Wireless speakers don't play any music. 

[RokuHaz-M]

Hi again. @Jaebee 

Thanks for keeping me posted!

Can you share some more details to help me dig a little deeper? 

• When you’re using these music platforms, are you on Roku OS or your TV’s system?
• Could you provide us with your Roku Streambar Pro's Serial Number?
• Has it worked before, or has it never worked?

In the meantime, please unplug the Roku Streambar Pro, wait 15 seconds, and then plug it into the other ports. Let me know how it went.

The Roku Community Team

[Jaebee]

Hey RokuHaz-M

When I attempt to play music via Apple Music on my Roku device I get audio out of the streambar but not out of my wireless speakers. I only get audio out of my wireless speakers if it's a movie/tv show and the background audio comes through. I legit thought that these wireless speakers could double as speakers     for music playback. My soundbar serial number is YL009432980. My wireless speakers serial numbers are R76013002698 and R7601F591919

[RokuHaz-M]

Hi @Jaebee 

Thanks for the update!

I’ve got some quick troubleshooting tips that could help fix this problem. First, uninstall the app, then follow these steps:

1. Go to Home
2. Settings
3. System
4. Power
5. System Restart and confirm

Once it restarts, you’ll be back on the home screen. Give adding the app another shot! Check out this link for more detailed instructions.

Can’t wait to hear how it goes—good luck! 💜

The Roku Community Team

[Jaebee]

 RokuHaz-M

I think you're misunderstanding me, I can get audio to play out of the soundbar, It's the wireless speakers that I'm talking about that the music wont play out of, unless a scene in a movie/tv show have background music. 

[RokuHaz-M]

Thanks for clarifying! @Jaebee

Help me dive deeper into this. Could you please share the Serial number and the Device ID of your Roku Streambar Pro? 

in the meantime, let's try updating the software to the latest version. Here's how:

1. Go to Home
2. Settings
3. System
4. Software Update
5. Check now

Let's figure this out together!

The Roku Community Team

[Jaebee]

Scroll up a couple of posts I've already shared my my serial numbers 

[RokuHaz-M]

Gotcha! @Jaebee

Thanks for the update! Troubleshooting is super important—it helps us pinpoint the issue and move forward in our investigation. Have you had a chance to try those steps I mentioned? I’d love to hear how it went and if anything’s changed. Can’t wait to hear back from you!

Thanks again!

The Roku Community Team