Discussions

[Grumpah]

I have a new TCL Roku TV and was shocked to learn that it doesn't have an Ethernet port! I thought all new smart TVs did?

Anyway, I'm getting pretty severe latency on YouTube TV even with a Eero 6e/6+ mesh setup with 1Gb fiber. The 6+ Eero satellite is literally 4 feet from my TV. I had hoped that connecting the satellite to the TV via an Ethernet cable would improve the signal.

Any suggestions? I have a TCL S310R.

[RokuArjiemar · Accepted solution]

@Grumpah,

Thank you for sharing your thoughts in the Roku Community!

Your input helps us create a better experience for everyone regarding the Ethernet port of your TCL Roku TV. We're pleased to assist.

If you're encountering an issue with your Roku TV manufactured by a Roku partner, start by contacting the manufacturer. Each TV manufacturer provides direct support for its models. 

For support regarding Roku TVs, please visit our support page: Where can I get support for my Roku TV™?

Refer to the Roku TV User Guide for in-depth instructions on making connections, completing the Guided Setup, using features, and configuring settings.

Have any other questions? Don't hesitate to let us know. 

Thanks,
Arjiemar

[JWS9518]

Some of those budget level TV's are just that, with limited capabilities that are reflected in price.