Thanks for posting regarding the issue you are experiencing.
Can you please elaborate why you are factory resetting your Roku TV? In general, trying to perform a factory reset on a Roku device is used as a last resort due to the inconveniences that it may cause, such as setting up Live TV settings again. Perhaps we can look into the issue that you are experiencing in order to prevent you from having to performing a factory reset on your Roku device.
Please keep us posted and we will be more than happy to continue assisting you. We look forward to your response.
Roku Community Moderator