Tlspiers
Newbie

Voice delay issues with Amplify

The voices on all my Roku channels do not match my Altice Amplify. I have already been to their website and followed all their instructions for resetting.  I have also rest my TV to factory and the issue has not been resolved. A lot of instructions on Google say if it isn't those things it's the streaming device, which means my Roku. How do I solve this issue ???????

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RokuJohnB
Community Moderator
Community Moderator

Re: Voice delay issues with Amplify

Hi @Tlspiers,

Thanks for posting in the Roku Community!

We understand that you're having a problem with the Roku channel since the voices will not match your Altice Amplify. Help is here. Please try to unplug the Roku and the Altice Amplify for 1 to 2 minutes, then plug them back in again.

If the issue still persists, please keep us posted.

All the best,

John

John
Roku Community Moderator
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RokuMary-F
Community Moderator
Community Moderator

Re: Voice delay issues with Amplify

Hi Community users,

We will be locking this thread because of its outdated status. If you are still having issues related to this thread, please look through the Community for another thread that addresses the same problem. If there aren't any existing threads, you are more than welcome to create a new one.


Best regards,
Roku Community Team

Mary F.
Roku Community Moderator
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