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Kay18
Newbie
‎07-16-2023 10:15 PM

Viewing and channel issues

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My channels are not loading Code-N-W-48 for Netflix, Prime is not connecting either. My internet connection is saying excellent 

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renojim
Community Streaming Expert
‎07-16-2023 11:41 PM

Re: Viewing and channel issues

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Try restarting your network equipment (gateway/router/modem)  even if everything else is working and restart your Roku TV from Settings->System->Power (System restart).

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renojim
Community Streaming Expert
‎07-16-2023 11:41 PM

Re: Viewing and channel issues

Jump to solution

Try restarting your network equipment (gateway/router/modem)  even if everything else is working and restart your Roku TV from Settings->System->Power (System restart).

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Reply
RichardReding
Newbie
‎07-19-2023 05:28 AM

Re: Viewing and channel issues

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Thank you, it worked for me. Please mark it as a solution.

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