Hi @mkatoma
Thank you for the post.
If your Roku TV is not showing up as an available device to cast to, you may want to try the following troubleshooting steps:
We hope it helps!
Warm regards,
Lianna
I have the same problem. It used to work fine but now the roku tv is not listed. I can see the other roku devices, just not the tv
Hi @MikeB55,
Welcome to the Roku Community!
We understand that you're having a problem with your Roku TV since it can't see your phone to cast. Help is here. We'd like to gather more information about the issue you're running into. Here are a few questions to better understand what you're experiencing:
With more detailed information, we will be able to assist you further. We look forward to hearing back from you.
Regards,
John
RokuNimfa-C, Unfortunately, you have really not given mkatoma any helpful advice at all. I'm not trying to be rude at all, just realistic, but you basically just repeated back to mkatoma what s/he already said s/he can't do. Both of mkatoma's Roku TV and smart Android phone devices ARE already sharing the same Wi-Fi connection as mkatoma already stated. You came back telling her she has to have both connected to the same Wi-Fi when she plainly, already said they are both connected to the same WiFi. It's like you didn't really even read her issue, yet simply copied and pasted something you've read in a Roku manual. I'm commenting on this issue because I'm having the exact same problem as mkatoma and so many professed Roku-knowledgeable reps over the web are offering the same type of advice, but not really addressing the issue with legitimate help because y'all are just repeating back what the end-user says they've already done and double checked. SO! What are the specific workaround steps to get an Android smartphone to cast to the Bluetooth-compatible Roku TV when both devices ARE running off the same Wi-Fi network? The only streaming app on my Android smartphone that finds my Roku and casts without issue is YouTube (just like mkatoma): How to make all other streaming apps copy what YouTube can do when it comes to casting? Why can YouTube cast from my Android smartphone to my Bluetooth-compatible Roku TV, yet no other streaming apps can? If one streaming app on my Android smartphone can find my Roku TV and cast to it, then there HAS to be a way to enable all other streaming apps (that have the cast icon) to work properly. Can anyone please assist with this very specific issue? Otherwise, never mind...it's getting way too frustrating hearing a "friendly" echo that brings no support. Cheers!
Yeah this is messed up my YouTube will cast fine my laptop cast fine but going from my Android the cast the actual cast and even go through the Roku app and trying to hit cash that way it will not work I stopped my VPN etc however the YouTube connects just fine but they're little cast icon so this is something on your guyses and also Roku you guys need to play dot 265 you know I shouldn't have to look something specific. 264 it's the 21st century you guys sell enough stuff get your act together make sure all your codex are updated or allow to be updated through a software update you need to update those codecs
Rocco needs to provide support and get their act together and make it compatible instead of doing all this Bluetooth stuff that guess what doesn't work
Hi @okiedoikie,
Thanks for keeping us updated here in the Roku Community!
Have you tried the provided troubleshooting steps above by @RokuNimfa-C? Furthermore, you can visit our support page here for more details: How to cast apps like YouTube or Netflix from your phone to a TV.
Let us know what you find out, and we'd be happy to assist you further.
All the best,
Eunice