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woodleen
Newbie
‎03-20-2023 02:26 PM

Trying to set up. PC tells me to enter code on TV, but no code appears

I have succesfully activated my account, but am now stuck in the remote set up screens. Won't let me exit and the PC asks me to enter code on my TV to finish, but there is no code. How do I get out of this?

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RokuKariza-D
Retired Moderator
‎03-20-2023 04:07 PM

Re: Trying to set up. PC tells me to enter code on TV, but no code appears

Hi @woodleen 

Thanks for the post.

For us to better understand the issue, could you provide screenshots of what is appearing on your screen? You can also try activating your Roku device on another TV, then move the device to your PC to see if that will make a difference. 

Keep us updated!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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