Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Bronchos32
Newbie

TV is in recovery mode and I’ve tried everything that I know and still won’t reset

Jump to solution
 
0 Kudos
1 Solution

Accepted Solutions
RokuTakashi
Community Moderator
Community Moderator

Re: TV is in recovery mode and I’ve tried everything that I know and still won’t reset

Jump to solution

Hi, @Bronchos32 

Thanks for posting, and welcome to the Roku Community.

We understand the problem you've encountered with your Roku TV in recovery mode. We'd be glad to assist you in getting things back on track. Let's perform a troubleshooting step to exit you from the recovery mode and re-activate your Roku TV again. Kindly follow the steps below:

Recovery Mode

Initiate commands on your Roku TV to enter recovery mode once again to set it up.

  1. Locate the pinhole Reset button on the back of your TV, near the antenna, HDMI, and audio connections.
  2. Using a straightened paperclip (or similar), press and hold the reset button for at least 20 seconds.

    After a moment, your TV will restart and display the Recovery Mode screen.

Once you're in the Recovery Mode, follow the instructions to proceed. TV will download and install the software before restarting. This may take a few moments, after which time you may be asked to perform the Guided Setup and activation process, depending on the state of your TV, prior to using Recovery Mode. 

For more information, kindly visit the official Roku support article on How to use Recovery Mode on your Roku TV system

We trust in you that you find this issue helpful, and feel free to contact us if you have further assitance.

Best wishes,
Kash

Takashi O.
Roku Community Moderator

View solution in original post

0 Kudos
3 REPLIES 3
Bronchos32
Newbie

Re: TV is in recovery mode and I’ve tried everything that I know and still won’t reset

Jump to solution

I also can’t seem to find the $ sign on keypad to enter password for WiFi 

0 Kudos
renojim
Community Streaming Expert

Re: TV is in recovery mode and I’ve tried everything that I know and still won’t reset

Jump to solution

For the $, on the keyboard that's displayed select the !?#$%& button to the right of the number pad and you'll get a whole set of different characters.  Select the ABC123 to get back to the regular keyboard characters.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
RokuTakashi
Community Moderator
Community Moderator

Re: TV is in recovery mode and I’ve tried everything that I know and still won’t reset

Jump to solution

Hi, @Bronchos32 

Thanks for posting, and welcome to the Roku Community.

We understand the problem you've encountered with your Roku TV in recovery mode. We'd be glad to assist you in getting things back on track. Let's perform a troubleshooting step to exit you from the recovery mode and re-activate your Roku TV again. Kindly follow the steps below:

Recovery Mode

Initiate commands on your Roku TV to enter recovery mode once again to set it up.

  1. Locate the pinhole Reset button on the back of your TV, near the antenna, HDMI, and audio connections.
  2. Using a straightened paperclip (or similar), press and hold the reset button for at least 20 seconds.

    After a moment, your TV will restart and display the Recovery Mode screen.

Once you're in the Recovery Mode, follow the instructions to proceed. TV will download and install the software before restarting. This may take a few moments, after which time you may be asked to perform the Guided Setup and activation process, depending on the state of your TV, prior to using Recovery Mode. 

For more information, kindly visit the official Roku support article on How to use Recovery Mode on your Roku TV system

We trust in you that you find this issue helpful, and feel free to contact us if you have further assitance.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.