Forum Discussion

Mr-E's avatar
Mr-E
Streaming Star
3 years ago
Solved

TV guide suddenly changed

Sorry for the repost, but it to defaulted to the player forum instead of the TV forum. Within the last month, my Roku TV guide has started displaying a "category" bar to the left of the channels. I...
  • RokuDanny-R's avatar
    RokuDanny-R
    3 years ago

    Hi everyone,

    Thanks for the posts.

    Please be aware that Roku is constantly striving to improve the Roku streaming experiences. In the meantime, I have passed along your feedback to the appropriate Roku team for consideration.

    We will be closing this thread out.


    Thanks,
    Danny

kmike75's avatar
kmike75
Channel Surfer
3 years ago

The filter option is missing on my TCL 65". I can't filter the channels to view only my favorites. I can select my favorite channels but I can't set up the TV to view only my favorites. My choices are... Unfavorite this channel, hide this channel, manage channels and close. Where is the filter option?????????????????????????

  • Arrow37's avatar
    Arrow37
    Newbie
    3 years ago

    The same happened to us. No filter option. The guide reverts to “All Channels” every time we change channels. 

    • Arrow37's avatar
      Arrow37
      Newbie
      3 years ago

      We hid all the channels that were not favorites so they no longer appear in the all channels list. My thumb is sore from hiding all these channels. Why did Roku do this to us?!

      • kmike75's avatar
        kmike75
        Channel Surfer
        3 years ago

        Thanks for the reply, that's what I ended up doing as well... 

  • Anonymous's avatar
    Anonymous
    3 years ago

    Same just happened to me today 8/24/2022.it really sukx. I'm not sure why they randomly f up. Because I'm convinced to not let my eggs in one basket anymore with Roku. Best to have other streaming sticks for back up.

     So I'll just have to do 3 extra steps everytime I change a channel 

    So another solution is to unfavorite all their bull **bleep** channels and only favorite my OTA antenna channels.

    So in essence they're forcing some to eleminated anyone wanting to favorite ANY of their preprogrammed all channel bull poop. 

    So I can then just use the new guide interface they're randomly activating, to skim through their ALL CHANNEL LINE UP. Junky setup, ugh what are they thinking.

    I and many will just not watch a lot of all channel **bleep**. 

    Come on Roku Danny and Roku Mary, can you please address this KrAzYnEsS.

    And good luck to all you new Roku users.

    The reply I'm providing is in general and not just geared towards the original poster, with all respect.

    Thanks for reading. Lots of good problem solvers out their, give them kudos they deserve it for all their hard work and investigation.

    Can't type no more fingers are numb. Ugh. Lol darn Roku experimenting on us to improve it's product. Imagine what it will be like in another year. Double ugh choke and cough, hehem. Yuk to too much unnecessary improvement. More problem's. 

    Thanks kmike75 hopefully they get it Solved. 

    kmike75 wrote:

    The filter option is missing on my TCL 65". I can't filter the channels to view only my favorites. I can select my favorite channels but I can't set up the TV to view only my favorites. My choices are... Unfavorite this channel, hide this channel, manage channels and close. Where is the filter option?????????????????????????

     

  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi kmike75,

    Welcome to the Roku Community!

    Please be aware that the Auto Favorites feature has been moved to the Recent Channels view. In addition, the All Channels view will no longer be ordered based on the channels in Auto Favorites.

    You will be able to show/hide OTA channels and OTT streaming channels. For more information about how to do this, visit our Support page here: How to find TV listings using Live TV Channel Guide | Official Roku Support.

    We look forward to having additional channel management features in the future.


    Warm Regards,
    Lianna

    • dcathome's avatar
      dcathome
      Streaming Star
      3 years ago

      Lianna
      Auto Favorites? Recent Channels? We were asking why the Filter option to view Favorite Channels has been removed. When in Favorites it will not channel up or down with the selected favorite channels. It goes to the next channel in the full list and the guide reverts to “All Channels” every time channels are changed. Where is the selection to Manage Channels by Favorites? The work around posted to hide all of the non favorite channels isn't an option if you have pages of streaming channels.
      Thanks
      Don

      • dcathome's avatar
        dcathome
        Streaming Star
        3 years ago

        Thank you Roku! My filter selection is back!

         

         

    • lionel69's avatar
      lionel69
      Newbie
      3 years ago

      How about putting the filter option BACK where it was! There's an old saying that some "moron" at ROKU hasn't heard yet. It goes like this: "If it ain't broke, DON'T FIX IT!"

      • RoddyRick's avatar
        RoddyRick
        Reel Rookie
        3 years ago

        I just noticed today that the filter option is missing.  This had to have happened in the last 48-72 hours.  I'm assuming you guys had a release which removed the filter option.  This is unacceptable.  If it was done in error, at least let the user community know and give us an ETA of when it will be pushed out in the next release/update.  The current work around is not sustainable for most users.  I have 3 Roku TV's in my home.

        The least you can do is notify your users!

    • bpbritt's avatar
      bpbritt
      Newbie
      3 years ago

      Hello! You did not answer the question. When I try to go to change live TV channel guide to only show recent or favorite channels, the option box of recent or favorite channels does not exist. Is this a software update that should be here, but has not arrived? It is impossible to change something that does not exist with the current unupdated non-choices. Ben