Discussions

Premium audio. Made simple.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
drcliffor
Reel Rookie

TV Volume Numbers not appearing with streambar

Since installing my Roku streambar, the numbers for volume level don’t show unless in a Roku station. When watching regular tv it only shows Vol + or Vol - with the word receiver underneath it, but no actual volume level. With the Roku remote in regular tv, it adjusts the volume but doesn’t show anything on the screen. Model 9102R - Roku Streambar TV is a Samsung Samsung 55" LED 4k UHD Model: UN55JU6500FXZA

0 Kudos
6 REPLIES 6
Tivoburkee
Community Streaming Expert

Re: TV Volume Numbers not appearing with streambar

Is the streambar connected to hdmi-ARC? Or just a hdmi input? On the samsung tv? 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
drcliffor
Reel Rookie

Re: TV Volume Numbers not appearing with streambar

HDMI-Arc.  I have another Samsung tv in the other room with a streambar and it does the volume numbers as expected.

0 Kudos
Tivoburkee
Community Streaming Expert

Re: TV Volume Numbers not appearing with streambar

Try refreshing the cec devices in your tv settings. They have to recognize each other as a cec device. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
drcliffor
Reel Rookie

Re: TV Volume Numbers not appearing with streambar

Thanks. I shut off CEC and turn it back on, then it seems like sound is coming from both the TV and sound bar for a bit.  Seems to synchronize back up. The numbers show, until I go over to Roku, or shut the tv off.  Then reverts back.

0 Kudos
seemekid
Newbie

Re: TV Volume Numbers not appearing with streambar

I've got the same problem.  I have the Streambar through the HDMI-ARC (#2) input and my ATT Uverse receiver throught the non-ARC HDMI input.   The CEC is enables.  The volume level shows when the Streambar is engaged, but when switching to Uverse receiver, just + and -  sign show with the word "receiver."  No vulume level numbers.

0 Kudos
RokuDanny-R
Retired Moderator

Re: TV Volume Numbers not appearing with streambar

@seemekid

Thanks for the post.

Are you trying to change the volume of the TV or the Roku Streambar?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos