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CS_90
Level 7

TCL Roku tv and TCL speaker pairing

I bought a TCL Roke tv and a TCL Roku sound bar. I also gave a set of Roku speakers. I am unable to to connect both wireless speakers to my tv. Is Roku planning to allow multiple Roku speakers to be synced together? 

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7 REPLIES 7\
RokuDanny-R
Roku Employee
Roku Employee

Re: TCL Roku tv and TCL speaker pairing

@CS_90

Thanks for the inquiry.

You should be able to connect both the Roku Soundbar and the speakers to your Roku TV.

For more information about setting up those audio devices, visit our Support pages here:
Set up your wireless soundbar

Set up your wireless speakers

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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CS_90
Level 7

Re: TCL Roku tv and TCL speaker pairing

When I try to connect multiple wireless speakers it won’t allow me to. The tv prompt will tell me that I can either use the wire sound bar or the wireless speakers at a time not both 

I will upload some photos of my set up and my screen. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: TCL Roku tv and TCL speaker pairing

@CS_90

Thanks for the post.

Are you trying to pair the Roku wireless speakers to your Roku TV or to your Roku Soundbar?

Please keep us posted and we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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CS_90
Level 7

Re: TCL Roku tv and TCL speaker pairing

Danny,
let’s start at the beginning 

i have the TCL Roku speaker the new TCL Wireless sound bar and the Roku wireless speakers. 
the tv won’t allow me to pair the sound bar with  the wireless speakers 

*the sound bar is not a stream bar or smart bar it’s the new wireless sound bar by TCL that came out towards the end of last year. 
Is there a way around this? Is Roku working on this on a future update. 

I attached my set up at home, the wireless speakers are behind me by the bed 

This is what pops up on the tvThis is what pops up on the tv

Carlos 

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CS_90
Level 7

Re: TCL Roku tv and TCL speaker pairing

Is there update to this issue? 

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RokuDanny-R
Roku Employee
Roku Employee

Re: TCL Roku tv and TCL speaker pairing

@CS_90

Thanks for the follow up.

For clarification, the Roku Wireless speakers will only connect to either a Roku TV or a Roku Streambar/Soundbar. If you are try to pair more than one pair of Roku Wireless Speakers, you will need to connect them to a Roku Streambar/Soundbar.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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CS_90
Level 7

Re: TCL Roku tv and TCL speaker pairing

Unfortunately I should’ve not gone all in with the Roku. 
I spent money on items I can’t return for it not work I’m extremely disappointed. 
I was hopeful and optimistic this would’ve worked. 
Do you think this is something Roku will fix in the future? 

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