TVs & players

[Bostonsox1]

I have a TCL 55 inch Roku TV that shows a blank screen whenever it powers on. It happens about 50% of the time when I turn the TV on; otherwise, the TV works perfectly. 

I’ve tried resetting the TV, making sure all cables were in good condition and properly connected. I am curious to see if anyone else has experienced this (and whether they were able to fix it).  I can’t troubleshoot some suggested options because the screen is completely blank. I reset the TV using the reset bottom on the back of the TV. Resetting ur didn’t fix my issue. 

[RokuKariza-D]

Hi @Bostonsox1 

Thanks for bringing this to our attention.

Have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

You can reach TCL Support here. 

All the best,
Kariza