Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
budh9534
Newbie

TCL Alto 6 2.0 Sound Bar volume with HDMI (3, 6, 9, 12, 16 instead of 1, 2, 3, 4, 5)

Initially connected TCL Alto 6 2.0 Sound Bar volume with HDMI to a TCL 55R617 Television using an optical cable.

No problem, except the Roku remote would not control sound and it was desired not to need to use the Sound Bar remote to control volume.

So I switched from optical cable to HDMI cable to use ARC.  The volume seems slightly lower than using the optical cable.  But the bizarre thing that is happening is that now, when raising volume when using the remote or doing it manually at the sound bar, instead of the volume numerical display going up in single digits (0, 1, 2 3, 4, 5 etc.), the numerical volume displayed goes up like this:

0, 3, 6, 9, 12, 16, 19, 22, 25, 29, 32, 35, 38, 41, 45, 48, 51, 54, 58, 61, 64, 67, 70, 74, 77, 80, 83, 87, 90, 93, 96, 100

Any idea why this is happening?  Some streaming channels need to be cranked up for decent volume and it's strange to have it set in the 80s or 90s for acceptable volume.

2 REPLIES 2
DCCameraguy
Reel Rookie

Re: TCL Alto 6 2.0 Sound Bar volume with HDMI (3, 6, 9, 12, 16 instead of 1, 2, 3, 4, 5)

I'm having the same problem with my new Alto 6+ 2.1 sounder and sub connected through the ARC. Wildly different sound levels now, for example, Youtube was always a little louder that everything else, but now it has to be turned down to 9 (previously 20-ish) and Amazon went from around 30 to 60+. I have to be super careful when changing streaming channels, especially going to Youtube, which will then blow out your eardrums.

Also, the sound setting between TV, Music and Movie continually resets to TV no matter how many times I change it or through which menu.

Gjaleman
Newbie

Re: TCL Alto 6 2.0 Sound Bar volume with HDMI (3, 6, 9, 12, 16 instead of 1, 2, 3, 4, 5)

I am having this same issue and I just bought it.  The volume goes up in increments of 3. I have to put it in the 70s for it to sound good.  Can anyone help

Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.