Roku Streambar returns to Home Screen
I have a Roku stream bar and after I click on any app or any of the settings it returns to the Home Screen. I have done a reset via the app, reset via the button on back of sound bar, and unplugged ...
Forum Discussion
Well add me to the list of dozens of post about the Roku Streambar Freezes and then Reboots. It is totally random, may go 5 days without doing it, may do it twice in one night. We have about dozen Roku devices (rokus, streambars, streambar pros, tvs, etc.) and this is the only one that has a problem.
Reading the forums, this problem is VERY common and has being going on for years with no fix. If I missed a solution or anyone knows of a solution, would GREATLY appreciate the info.
Hi there! hummer5205
Thanks for letting us know about the issue with your Streambar!
To help us out, could you tell us:
- Does this happen on specific channels, or is it random?
- When did you first notice the problem?
- What have you tried to fix it already?
Also, could you share your Streambar's OS version and serial number? (You can find this in Settings > System > About)
Thanks for your help!
The Roku Community Team
- Does this happen on specific channels, or is it random? - RANDOM
- When did you first notice the problem? - Months ago
- What have you tried to fix it already? - Reboot, check software update, reset, unplug
Also, could you share your Streambar's OS version and serial number? (You can find this in Settings > System > About) -
Model: 9102R
Serial #: YL00FT501084
Software Version: 14.1 (14.1.4 Build: 7709)
Hey there hummer5205, Thanks for the info!
I'll pass this on to the team and let you know what we find. Thanks for your patience!
Best,
The Roku Community Team
