bobbycheetah
Channel Surfer

Streambar Pro Suddenly Stopped Working

Last night it stopped working.  I unplugged power overnight.  Next day plugged in.  I can get to home screen but there is an orange light blinking.  I unplugged again for a few minutes.  Did not help.  No response from the remote - fresh batteries.  Tried the reset button the remote, nothing happened. Tried reset button the streambar,  it just reset and takes me to the pairing remote screent.   I tried to use the Roku app on my iPhone, and it will not connect to the streambar.  My router (Apple Airport Extreme) is wokring fine. I'm connected to the internet as I am typing this message.  I see the Roku mac addr is still there.   Thank you! 

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RokuERey
Community Moderator
Community Moderator

Re: Streambar Pro Suddenly Stopped Working

Hi @bobbycheetah,

Thanks for reaching out, and welcome to the Roku Community!

We'd like to know more about this and see how we can help. When you say it stopped working, is it like the device no longer connects to your network? Or is this a remote issue that you're running into? 

Please let us know more about so that we can further look into it.

Thanks,

Rey

ERey.
Roku Community Moderator
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