roadiebob
Newbie

StreamBar with Youtube problem

I have not seen this posted before.

We have a Roku Streambar 92102X that we use to mostly watch Youtube. While watching we will notice that the sound just drops out like we hit the mute button, but the mute button does not bring the sound back. Often it will just stutter the sound before it fails completely. Sometimes the video continues without sound, but often it just dumps us back the home screen. I can reload youtube from there and then it will work again, sometimes it will last for a week, sometimes only a few minutes. Its driving me crazy. Does anyone have any ideas on this?

Labels (1)
0 Kudos
1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator

Re: StreamBar with Youtube problem

Hi @roadiebob,

Greetings from the Roku Community!

We will be more than happy to assist you further. Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates.

Let us know how it works, and we will continue to assist you further.

Best regards,                                                                                                                                            John

John
Roku Community Moderator
0 Kudos