Discussions

[Yoshii9]

I have a Sharp Roku! The options that were provided don't apply to my Tv! So what can I do to stop Roku from changing my wallpaper?! 

[RokuTakashi · Accepted solution]

Hi, @Yoshii9 

Thanks for posting here in the Roku Community.

We're sorry to hear about the issue you've experienced with the wallpapers, and we're here to assist. Let's fix this by following the steps we'll provide below.

Seasonal themes are enabled by default. You can disable them using the following instructions.

1. Open the Themes menu using steps 1 through 3 from above
2. Select Seasonal themes
3. Select Off to disable seasonal themes (or select On to enable them).

This option will retain your wallpaper according to your reference.

If there's anything we can do to assist you further, please let us know.

Best wishes,
Kash

[Yoshii9]

So I guess you completely ignored the fact that I said I have a Sharp Roku Tv. And those options are not available. So you basically replied for nothing or this must not even be a human. This is an AI robot!!!! 

[renojim]

@Yoshii9, look under "Wallpapers & screensavers".  There's a section for "Advanced Settings" or at least there is on my Ultra.

[Corsina]

On my TV, I go to Settings - Wallpapers & Screensavers

Below the top row it says advanced settings. I went to BOTH Seasonal Wallpapers and Sponsored Wallpapers and turned them both OFF. The sponsored wallpaper being turned off was a Godsend as soon as they put Taylor Swift on my tv! LOL