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Chinna
Newbie
‎03-17-2024 04:21 PM

Sony str dh790, roku ultra player, sonance speakers 5.2

Hi,

My set up is roku ultra connecting to sony str dh790 receiver and sonance 5.1.2 ceiling speakers connected to str dh790. I am trying to play dolby 5.1 as well as dolby atmos. I am not hearing sound from surround sound and height speakers, only getting sound from front and center speakers. Any help will be appreciated. Thanks.

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RokuCarly
Community Moderator
Community Moderator
‎03-18-2024 10:58 AM

Re: Sony str dh790, roku ultra player, sonance speakers 5.2

Greetings from the Roku Community, @Chinna!

It is highly appreciated that you've reached out to us for support and we'd be more than happy to be of assistance here. 

Before we proceed, may we first know the model of the TV your surround speakers are connected to? We suggest directly connecting your Roku Ultra to your TV rather than to your Sony STR-DH790 Receiver. 

Furthermore, kindly visit our Support article on How to set your Roku streaming device to another sound system.

Please keep us posted on how it goes and we'll continue assisting you from there. We'll be looking forward to your update!

Best regards,
Carly

Carly Y.
Roku Community Moderator
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