Discussions

[twilkes0814]

Can someone help? I’ve always set my sleep timer and my tv has always turned off in the time I selected. But here recently, it hasn’t been turning off, even with the timer set. Does anyone know what is causing this?

[JWS9518]

What brand of TV?

[RokuJohnB]

Hi @twilkes0814,

Greetings from the Roku Community!

We want to investigate this problem you had with the Roku TV further since the sleep timer is not working.

Can you please provide the following information below?

• When did the issue start?
• What troubleshooting steps have you taken so far?

In the meantime, you may try to system restart your Roku TV by going to settings, system, power, and system restart.

We look forward to hearing from you soon and gathering your details.

Best,
The Roku Community Team