My TCL reputv is stuck in Rdio mode cannot do anything even went and purchased a new remote cannot get there about my TV they are doing nothing to fix this as I read several complaints time we take a stand and get these people to fix it
We had the same problem. However, the problem was our own Roku remote. Once we replaced it with an updated remote the problem went away.
Hi Mperrault,
Thanks for bringing this to our attention.
We understand and share your sentiments. We'd be glad to assist.
For us to provide you with an accurate resolution, may we know the following details:
We recommend performing a system restart on your TV initially just to check for improvements. To do so, go to Settings > System > Power (skip if option unavailable) > Restart.
Please keep us informed.
All the best,
Janadee
I’m having the same problem when I turn on my roku tv, it automatically goes to the RDIO app page regardless of what button is pressed. I’ve tried unplugging the tv and replugging it in but it goes back to RDIO. It’s obviously a software glitch and nothing seems to work. Has anyone been able to resolve the issue? Has Roku released any software updates to address the RDIO problem? These threads seem very old so I have very little hope that Roku has fixed it.
Mariaeuge, if it's the remote malfunctioning, no update is going to fix it. Try using the mobile app as a remote and if the problem goes away you'll know it's the remote.
