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Bowater53-
Reel Rookie

Roku app not working keeps saying try again later

Roku app not working deleted it twice left it for a week and reinstall but the same thing try again later 

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6 REPLIES 6
RokuERey
Retired Moderator

Re: Roku app not working keeps saying try again later

Hi @Bowater53-,

Welcome to the Roku Community, and we appreciate you bringing this to our attention.

Could you share with us the mobile device brand, model, and OS version of the device that has an issue? We'd like to take a closer look.

Please keep us posted!

Thanks,

Rey

ERey.
Roku Community Moderator
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Bowater53-
Reel Rookie

Re: Roku app not working keeps saying try again later

ITS ON MY TV

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RokuTakashi
Community Moderator
Community Moderator

Re: Roku app not working keeps saying try again later

Hi @Bowater53-,

Thanks for keeping us posted.

We would like to know more information about the issue you've encountered. Could you please specify the problem you experienced? In addition, are you able to access and watch content? 

Tell us more about this.

All the best,
Kash

Takashi O.
Roku Community Moderator
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amfmmodman
Newbie

Re: Roku app not working keeps saying try again later

Are you running A VPN? Shut the VPN off and it works. 

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Bowater53-
Reel Rookie

Re: Roku app not working keeps saying try again later

can not watch anything evrything is not palying click on live tv it just say try again later sam with filmes click on a film it just keeps saying try again later

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RokuJanadeeK
Retired Moderator

Re: Roku app not working keeps saying try again later

Thanks for the follow-up, @Bowater53-.

We just want to verify if the issue only affects "The Roku Channel" app, or was the issue happening across channels on your device? Also, we were not able to verify devices linked to your Roku account. Can you confirm on what Roku device this issue occurs? Lastly, If you had a couple or several devices, was it also happening on all of them?

Please bear with us, as we wanted to gather as much information as possible to ensure accuracy with the resolution.

Your response is much appreciated.

Sincerely,
Janadee

Nadee K.
Roku Community Moderator
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