Forum Discussion

gds707ca's avatar
gds707ca
Channel Surfer
5 years ago
Solved

Roku TV Wrong Time Zone & No Way to Correct

I have a brand new 32” TCL Roku TV (Roku TV 8122X, TCL model 32S335, software ver. 9.4.2 build 4195-48). I have a solid wifi and Internet connection and the device seems to work fine.  EXCEPT it WI...
  • gds707ca's avatar
    gds707ca
    5 years ago

    I had to factory reset mine 4-5 times and then it finally worked correctly.

  • Sosincere28's avatar
    Sosincere28
    5 years ago

    I just fixed my time zone problem. Push the homme button 5x then the ff button 3x and the rewind button 2x a menu will pop up and choose software update. I had to do the process 2x the 1st time the time changed but wasn't correct so I did it again and the correct time displayed 

PaulKeepsItReal's avatar
PaulKeepsItReal
Reel Rookie
5 years ago

The menu on the TV that is being discussed on this message thread does not have the options you are advising. There is no "time" function. There is no "System Restart" function. The problem with this TV is that a number of crucial features are missing from the menu options. That is why we are all complaining. Not because we are idiots that don't understand how to change the time in a menu setting, but because the menu is incomplete and does not have the features of a regular Roku device. 

Everyone replying with a simple "System Update-System Restart" or "Set Time" comment needs to read the previous comments. It's simply not that simple, those options aren't available on this TV for some reason and that is the root of the problem, not the solution.

renojim's avatar
renojim
Community Streaming Expert
5 years ago

PaulKeepsItReal, on a Roku TV the System Restart is under the Power settings.  You can always just unplug the power from a TV to restart it.  I suspect people updating to the same OS version aren't doing anything other than a system restart.

  • Leekm1's avatar
    Leekm1
    Newbie
    5 years ago

    We just had the same problem — the time was 90 minutes off and our channel menu was mostly blank—and fortunately unplugging the Roku box from power and plugging it back in solved the issue. It fixed the time and our channels are back. 🤷🏻‍♀️