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[Vickielynne62]

My Roku TLC TV keeps turning off and on. Sometimes the remote won’t even turn it on. I did the factory reset, system reset and changed batteries in the remote. I’ve been having this problem for a year. There has to be a glitch on the ROKU system. It won’t even let me watch live TV

[RokuJohnB · Accepted solution]

Hi @Vickielynne62,

Greetings from the Roku Community!

If the issue persists after trying these steps, we may need help from the TV manufacturer team as this may be related to a hardware problem. Please contact your TV manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

You can contact them here: TCL Support or at 1-877-300-8837.

If there's anything else that we can do to assist you, please keep us posted.

Best regards,
John