My streambar has been having crackly, quiet audio. i’ve tried system restarting, doing a hard power reset of both the streambar and TV, checked for software updates, reconnected to the TV. I don’t know what to do.
Audio problems on the Roku, like no audio, distorted audio, or audio dropouts, can be caused by software settings or problems with your hardware and/or cables depending on the complexity of your setup. Please follow the steps below to troubleshoot this issue. 1. Check to make sure that your A/V receiver, HDMI switcher, or speaker is connected to your Roku with the HDMI, optical, or component cables properly put into both ends.
2. Make sure all of your components are powered on.
3. Verify that the correct input is selected on your A/V receiver, HDMI switcher, or soundbar.
Here's a link to our support page to find out more to troubleshoot the audio issue:
I've been having similar issues with my soundbar- Crackling, out of sync audio, and/or extremely high or low audio. It ahppens randomly but sometimes a couple times within the hour. I checked all the inputs and they are fine. Please help resolve this issue
We appreciate your effort to reach out and inform us about the sound issue with the Roku Smart Soundbar.
A member of our Support team will reach out to you via email to assist you. Please let the Support team know if you have any other questions so they can assist you further and provide a resolution to this issue.
Please let us know if there are other related issues that we can further take a look at.
I have the exact same issues, intermittently. Sound starts fine, then drops very low or rises to very high. Sometimes gets all crackly. I have to reset the streambar daily, sometimes more than once a day. Tried the suggestions on this page, no help.