Discussions

[Anonymous5]

I have a Roku Streambar. It’s been only six months and now, it’s randomly making a high-pitched beep as it notably decreases its volume. It’s driving me nuts. How do I fix it?

[astewart]

I have a stream bar that is about a month old and I have experienced on several occasions a sudden & significant decrease in volume for no apparent reason. I have not experienced this with my stream bar pro or Roku sound bar.  I do not recall hearing a high-pitched beep but if it is too high of a pitch, I couldn't hear it anyway.

[RokuKariza-D]

Hi @Anonymous5 @astewart 

Thanks for reaching out here in the Community!

Could you try enabling Automatic Volume Leveling from the settings menu and see if that will resolve the issue you're experiencing? To do this, follow the instructions below:

1. Press the Home button on your Roku remote.
2. Scroll up or down and select Settings.
3. Select Audio.
4. Select Volume modes.
5. Leveling: Enables consistent volume across different types of entertainment so you do not have to change the volume every time you switch channels or a commercial comes on.
   If you have a Roku TV, you may be able to adjust manufacturer-specific sound modes from the same options menu described above. 

For more information, this support article may help: How do I use volume modes on my Roku® streaming device?

Let us know if there's any difference after.

All the best,
Kariza

[KCofIndy]

The same issue started months ago, mine is over a year old, so I am sure it is not under warranty. It will make a squeal/beep and go very low or sometimes slightly low. Sometimes I can restart it and it will fix it. But this happens at least once a day, sometimes two or three. They are random. The only thing I have not done is factory reset, but I think that will not help either. It is very annoying since I paid good money for this POS. 

[RokuNimfa-C]

Hi @KCofIndy, 

Thanks for reaching out to the Roku Community!

We're sorry to hear about your experience with your Roku device. To clarify, do you have a Roku Streambar? Have you tried the suggested steps posted by @RokuKariza-D and how it goes?

If the issue remains unresolved, kindly let us know and please provide the serial number of your Roku device from Settings > System > About. So we can help you further.


Regards,
Nimfa