Discussions

[Young520]

When I turn on my tv, the Roku Streambar is frozen and unresponsive, with a distorted picture and a green pixelated line across the top. I have to power cycle the bar for it to work again. It happens almost every day and is really annoying. I would like this resolved please. 

[RokuJharra-Q]

Welcome to the Roku Community, @Young520! We’re glad to have you here and ready to assist you.

We understand that you are encountering an issue with your Roku Streambar, and we would appreciate any clarification on whether this issue occurs across multiple channels or if it is limited to a specific channel.

In the meantime, we kindly suggest restarting your Roku devices by disconnecting their power cables. Alternatively, you can follow these steps on your TV: Navigate to Settings > System > System Restart. It can also be helpful to restart your internet router by unplugging it and then plugging it back in again.

We appreciate your patience as we work together to resolve this issue!

Thanks,
Jharra