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Lucky1two
Level 7

Re: Roku wireless speakers continually losing connection with Roku TV

I bought the stream bar, bass and wireless speakers and had it all connected then out of know where the speakers keep dropping off. I tried everything recommended but they just keep shutting down. Everything else stays connected.

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RokuMary-F
Roku Employee
Roku Employee

Re: Roku wireless speakers continually losing connection with Roku TV

Hi @Lucky1two,

Thanks for posting in the Roku Community!

We'd like to take a closer look to see if there's anything else we can suggest to help. Can you please provide us with more specific information about the issue you are experiencing? What specific troubleshooting steps have you taken so far to try to resolve the issue? Can you please provide the serial number/device ID on your Roku device?

Once we have this information, I'll be able to assist you further from there.


Best regards,
Mary

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