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chichi23
Newbie

ROKU won't connect to anything!

My Roku Express has suddenly stopped connecting to my TV. I replaced the HDMI cable (after testing the new cable), which did nothing. It appears to be getting power (light on front is blinking), so I haven't replaced the powercable. I have tried "resetting" it using the reset button on the back, and it's not done anything (literally, no change of any kind). I tried shutting it down for 10 minutes (unplugging it from power) and then starting it back up, and it's still not connecting.

Any ideas? Will I just need to replace it?

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RokuKariza-D
Retired Moderator

Re: ROKU won't connect to anything!

Hi @chichi23 

Thanks for letting us know about the issue you're experiencing.

Could you try using a different power cable and/or power adapter to see if that will resolve the issue you're experiencing? Please also make sure you're powering your Roku device into a working power outlet in the wall. USB power provided by the TV is not sufficient to power the device.

Keep us updated!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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