Hey everyone,
We are aware of an issue where some Roku devices are getting stuck in recovery mode. We believe the OS 14.1 update has addressed this issue, but it seems that some TVs aren't updating automatically.
If your TV hasn't updated yet, please send me a private message (PM) with your Device ID, and we can assist in pushing the update through.
For more information, please refer to this Community thread.
Thanks so much for your patience!
The Roku Community Team
Mary E.
Roku Community Moderator
