Discussions

[AL_Hitachi_Fan]

Hello, Roky TV community,

A couple of years ago, I purchased a Hitachi Roku TV model 43RC63.

Unfortunately, a few weeks ago, it started showing a black screen. Although I can hear the sounds, I'm not able to see anything on the screen.

I've tried searching online for a solution, but I haven't had much luck. I came across tutorials for fixing similar problems, but they were for other models. I would love to continue using this TV, and I would be grateful if anyone could help me with this issue.

Thank you.

[renojim]

Try searching for "hitachi tv backlight repair".  The fact that it runs the Roku OS shouldn't make any difference.

[RokuTakashi · Accepted solution]

Hi, @AL_Hitachi_Fan

Thanks for posting, and welcome to the Roku Community.

We understand that your Hitachi Roku TV has started showing a black screen. In addition to @renojim's suggestion, we'd like to refer you to contact Hitachi's support directly and inquire further on how to address the issue. Roku TV manufacturers provide direct support with their TV models, and Hitachi will be able to provide you with information and assist you on how to address this since it is a hardware related issue. Roku only provide the operating system for each TV manufacturers. 

You can contact them at Contact Hitachi

We hope this will be sorted out, and if there's anything we can do to assist you further, please let us know.

Best wishes,
Kash