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GarryJ's avatar
GarryJ
Channel Surfer
3 years ago

Logitech Harmony Elite with Roku streambar

I have a Logitech Harmony Elite trying to control a Samsung TV, Rogers digital box and a Roku streambar. All worked fine for well over a year.  This week I moved and unfortunately I had to change my modem. So I had to reset a lot of things.  What's weird is that my Logitech Harmony works fine now with my tv and digital box, but will only adjust the audio on the Roku streambar.  I can't hit "ok" or switch between apps, I can only adjust audio settings like "mute".

I seem to recall a couple of years ago that I had to bluetooth to a Logitech keyboard in the Roku menu to get the Harmony Elite remote to work. But I can see no option of that kind any more in any of the menu screens, including "remotes".  I tried programming the buttons individually as my logitech harmony recognizes that there are no commands for "ok", "left", etc. in the Roku activity - but it won't recognize them when I use the 'learning' feature.  

I'm wondering if I've reached the point where an update was done on the Roku that didn't take into account Logitech (which would not surprise me considering their remotes are no longer made).  Anyone else with this problem?  Thanks in advance.  

 Garry

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  • Tivoburkee's avatar
    Tivoburkee
    Community Streaming Expert

    The Streambar remote is wifi, with Streambar powered up it can't  be used to program universal learning remote. Learning remotes can only learn IR commands, no RF of any type. Unplugging the Streambars power will switch the Streambar remote to IR, and then can be used to teach. 

    • GarryJ's avatar
      GarryJ
      Channel Surfer

      Thank you Tivoburkee  That doesn't seem to work although I appreciate the suggestion. 

      • Tivoburkee's avatar
        Tivoburkee
        Community Streaming Expert

        You're unplugging the power cable, not the hdmi cable, right? What is the model number of your Roku Soundbar? And or brand?