Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
perry5
Newbie

I bought a used HiSense Roku TV, I factory reset it to erase the old owners stuff.

Now it is stuck on the select language screen. The power button on the remote works, but that's it. It will turn on and off but do nothing else. The remote is not the original that came with it. It is a new standard Roku voice remote. How can I get it to go through the setup process?

Help?

Labels (1)
0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: I bought a used HiSense Roku TV, I factory reset it to erase the old owners stuff.

You have to pair the remote to the TV.

How to set up your Roku® voice remote | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.