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Kassy
Newbie
‎06-02-2023 01:27 PM

How do I resolve sound issue

How on earth can  fix a sound problem with the Roku Streambar 9102r? I have spent so much time on the phone with no resolution and feel that a new device is the only solution.

I call for an update as indicated by the email but the reps walk us through the same steps over and over

  

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2 REPLIES 2
Kassy
Newbie
‎06-02-2023 01:33 PM

Re: How do I resolve sound issue

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RokuERey
Community Moderator
Community Moderator
‎06-06-2023 01:33 PM

Re: How do I resolve sound issue

Hi @Kassy,

Welcome to the Roku Community!

Thanks for letting us know about the sound issue going on with your Roku Streambar. Please be aware that we've already passed along your concern to our Support team. Our Support team will reach out to you via email.

Your patience and understanding would be much appreciated in the meantime.

Regards,

Rey

ERey.
Roku Community Moderator
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