Forum Discussion

Jacob7's avatar
Jacob7
Binge Watcher
9 months ago

Hisense Roku TV Stuck on Recovery mode

It's in recovery mode right now, and even after unplugging it overnight it and plugging it back up it opens in Recovery Mode. Can this be fixed or can you guys send me a working tv? Thanks.    Ve...
Jacob7's avatar
Jacob7
Binge Watcher
9 months ago

Just turned off again while I was watching a movie and went into Recovery Mode again. Updated and restarted back into recovery mode again. 

 

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator
    9 months ago

    Thanks for keeping us updated, Jacob7

    We understand you have trouble with your Hisense Roku TV, which is stuck in recovery mode, and we apologize for any inconvenience this may have caused.

    We also appreciate you providing us with information about your device. In the meantime, could you verify whether the issue only occurs on a specific channel while streaming or throughout the Roku platform? What is your device's OS version?

    Your assistance is much appreciated so we can resolve the issue as soon as possible.

    All the best,
    Chel