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K9finder
Newbie
‎01-27-2024 04:57 PM

Factory reset on tcl when giving the TV away

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I recently gave my TCL to a friend. Prior to doing so, I did a factory reset. How can I be sure that apps I had on it, such as Google photos, are not still available on that TV?

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renojim
Community Streaming Expert
‎01-28-2024 12:29 AM

Re: Factory reset on tcl when giving the TV away

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If you factory reset it then whomever received it would have to link it to their own Roku account, but you can check your Roku account at https://my.roku.com to see if it still shows up as one of your devices and if so, unlink it.

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renojim
Community Streaming Expert
‎01-28-2024 12:29 AM

Re: Factory reset on tcl when giving the TV away

Jump to solution

If you factory reset it then whomever received it would have to link it to their own Roku account, but you can check your Roku account at https://my.roku.com to see if it still shows up as one of your devices and if so, unlink it.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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