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llfull60
Binge Watcher

Closed captioning won't stay off

My close captioning on my TLC Roku TV keeps switching to always on when I have on mute selected. It happens when I turn off TV and turn it back on later. 

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RokuArjiemar
Community Moderator
Community Moderator

Re: Closed captioning won't stay off

Hello! @llfull60,

We appreciate you for posting,

Thank you for getting in touch with us about closed captioning. We're pleased to assist.

You can often fix Roku closed captioning that won't turn off by checking the system-wide settings. From the Roku Home screen, navigate to Settings > Accessibility > Captions mode and ensure it's off. 

Regards,

Arjiemar

Arjiemar
Roku Community Moderator
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