Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't link NBC app to my provider

Last night we wanted to watch a show on the NBC app. This was the first time for us. The app asked if we had a provider, we do, so I said yes. It then wanted me to go to nbc.com/roku to link my provider. That page does not exist. Now what?

0 Kudos
2 REPLIES 2
RokuKarla
Retired Moderator

Re: Can't link NBC app to my provider

Hello @Wonderingsteele

Thanks for reaching out here in the Community!

For more information about that channel's authentication and functionality, you'll want to contact NBC support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.

You can reach their support team here: https://help.nbc.com/hc/en-us

 

Best regards,
Karla

0 Kudos
renojim
Community Streaming Expert

Re: Can't link NBC app to my provider

Try https://www.nbc.com/nbcuniversalfamily/activate?brand=nbc&platform=roku

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.