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  • every 90 seconds on left hand side if screen a box shows up that says Roku TV followed by icons that say Tech Specs, Simple Home Screen, 500,000 Movies, Search and Free Roku Mobile app. 

    it's a Roku Element TV

    • atc98092's avatar
      atc98092
      Community Streaming Expert

      johnr1 wrote:

      every 90 seconds on left hand side if screen a box shows up that says Roku TV followed by icons that say Tech Specs, Simple Home Screen, 500,000 Movies, Search and Free Roku Mobile app. 

      it's a Roku Element TV


      Same answer as above. Your TV is in store mode, or it might be labeled demo mode. Search the settings menu and you should find it. 

  • How do I fix this without wifi? I cannot complete the steps on the site given without wifi and I sick of this pop up menu. I'm going to return the while TV over it. It's that annoying

  • I am getting the same annoying pop up and I dont have an LG tv. I have a 9 year old samsung and the roku ultra is my source.

    Uttaslim

    Internet@tv

    Ledtv

    Iy takes up the bottom.e third of the screen when it pops

  • It might help if we knew which Model and make tv you have.

    Does this happen while in the Roku app or???

    • Wolfwoman1904's avatar
      Wolfwoman1904
      Newbie

      Ours is a Onn TV. We just set it up today. It is a Roku TV. The menu keeps popping up and we have to manually clear it off the screen. How do we fix this problem. 

      • renojim's avatar
        renojim
        Community Streaming Expert

        Wolfwoman1904, you may have set it up for store mode. Factory reset it from Settings->System->Advanced system settings and start over.

    • BeckyBeem84's avatar
      BeckyBeem84
      Reel Rookie
      It is an LG tv, don't know the model. Occurs in Hulu, Prime, Netflix...
      • TaraM's avatar
        TaraM
        Channel Surfer

        I have an LG tv and the exact same thing is happening to me, it blocks captioning which we use and the screen. Every 60 seconds and you have to manually turn it off. I’m getting really frustrated that I’ve been searching and searching how to turn this off, and getting nowhere. Just started maybe Saturday night.