Hey karma3 I am having the same issue with my 58 inch Hisense R6 TV with Roku. Below is my ticket that has been escalated to Roku engineering. I bought this TV mostly for the option to use wireless screen mirroring from my laptop to the TV. List your specs so we can compare.
Full description of the issue that is occurring:
Device (Computer or Mobile Device) : Make : Model: and OS:
Brief Description of the issue:
Device ESN: X01900EFC5WE
· Device ID: S08D319FC5WE
· Remote model (if applicable – remote related issues): N/A
· OS version and build number (press home key > settings > system > about, press ok): 10.5.0 build 4210-CH
. Issue ID(press 5 times the home button and then 5 times the back button): WE-008-504
| Thu, Jan 6, 2:49 PM (4 days ago) |
Technical support. Here is all the pertinent information needed for you to escalate the issue to engineering.
Full description of the issue that is occurring: Cannot screen mirror from Microsoft Surface Pro3 laptop running Windows 11 to Hisense 58 4K 6 Series Roku TV. Using connect to wireless (Casting)· Customer name & email address:customer@gmail.com......................................· Device ESN: X01900EFC5WE· Device ID: S08D319FC5WE
· Remote model (if applicable – remote related issues): N/A
· OS version and build number (press home key > settings > system > about, press ok): 10.5.0 build 4210-CH. Issue ID(press 5 times the home button and then 5 times the back button): WE-008-504
