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OMG1966
Newbie
‎05-31-2023 07:43 PM

Unable to place order for new remote

Trying to order a remote and it keeps saying "can't ship to this address"

I've tried several addresses and it says the same thing

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2 REPLIES 2
RokuArjiemar
Community Moderator
Community Moderator
‎06-01-2023 03:12 PM

Re: Unable to place order for new remote

Hello! @OMG1966,

Welcome to the Roku Community and thanks for the post.

As a first step, we recommend clearing your cookies or cache, reloading the web browser, or using a different browser to access our Roku website. Do you have a computer you can access the website with?
Please keep us posted what you find out and will be more than happy to continue assisting you further. We look forward to hearing back from you.

Thanks,

Arjiemar

Arjiemar
Roku Community Moderator
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makaiguy
Community Streaming Expert
‎06-02-2023 07:48 AM

Re: UNABLE TO PLACE ORDER FOR NEW REMOTE

@OMG1966-

Where are you located?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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