Channels & viewing

[Dandreo49]

What kind of joke is this? The race replay for the Jeddah E-prix race 1 on 2/14/2024 was savagely edited. There was 53 minutes of prerace talk followed by just 8 minutes of racing and then it abruptly went to scenes of drivers milling around after the race and the post race ceremonies for another half hour. When I watch a race replay, I expect to see the whole race. This replay wasn't even a highlights show. It made no sense. 

[MattRich]

What's the story with the "highlights" during the replay of the Jeddah race? You've got 50+ minutes of leadup, ten minutes of actual race "highlights" and 20 minutes of post race garbage. WTF is that? Where the entire replay of the actual race? 

[atc98092]

What app/channel were you watching this on? What model Roku are you using? Without that information we can't provide any assistance. 

[Dandreo49]

I'm using a Roku Express that I purchased in Nov., 2022. I watch the Formula E category thru the Roku channel. Interestingly, Sat. night I watched the replay of the second race from Jeddah and it was complete with a total show time of about 2:12:00. The replay for race one was nowhere to be found. But when I checked Sun. morning, the race one replay was again listed, now with a total time of 2+ hours instead of the 1:34:08 time of the original replay. Apparently somebody realized the original replay was screwed up and they fixed the problem.  

[RokuJharra-Q]

@MattRich Thank you for the post!

Thank you so much for bringing the content issue regarding Formula E: Jeddah ePrix, Race 1 to our attention! We truly appreciate it, and we’ll make sure to pass your concern along to the right team for review.

Your input helps us improve!

Best,
The Roku Community Team

[RokuJharra-Q]

@MattRich Welcome to the Roku Community!

Thank you for sharing your thoughts about the Formula E race replay on your Roku channel. I would like to follow up and kindly inquire if you are still encountering the same issue.

Your feedback is important to us.

Best,
The Roku Community Team

[Dandreo49 · Accepted solution]

Thanks for following up. As I stated in a previous post, after being absent for a day, the full race replay for race 1 was restored to its full 2:18:00 length. However, it was still exhibiting some strange behavior. When I tried to FF through the program, it displayed the thumbnails above the progress bar from the previous foreshortened version and it would not FF past the 1:34:10 mark. But when I hit PLAY the appropriate part of the race would play, not the scene depicted by the thumbnail.  And I could play the program all the way to its end at 2:18:00. I don't understand how that's even possible. Nonetheless, these strange behaviors notwithstanding, the program seems to be fixed.

[RokuJharra-Q · Accepted solution]

@Dandreo49 

Thanks for keeping us posted!

We’re glad you’re back on track and appreciate your patience. This update will be helpful for others experiencing the same issue in this thread. If you need further assistance, please don’t hesitate to reach out or start a new thread; we’re always here to help!

I hope you continue to have a Happy Streaming! 💜

Best,
The Roku Community Team